Privacy Policy
Last updated: July 16, 2026
Solar Hummingbird Feeder ("we," "our," or "us") operates the website https://solarhummingbirdfeeder.com (the "Site"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from the Site.
1. Information We Collect
We collect various types of information from and about users of our Site, including:
- Personal Identifiable Information (PII): This includes your name, email address, postal address, phone number, and payment information (such as credit card details, which are processed by secure third-party payment processors).
- Device and Usage Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
2. How We Collect Information
We collect information through the following methods:
- Direct Interactions: You provide us with information when you create an account, place an order, subscribe to our newsletter, respond to a survey, or contact us for support.
- Automated Technologies or Interactions: As you navigate through our Site, we may automatically collect Device and Usage Information using technologies such as:
- Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
- Third-Party Sources: We may receive information about you from third-party partners, such as analytics providers and advertising networks.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Order Fulfillment: To process and fulfill your orders, including processing payments, arranging for shipping, and providing you with invoices and order confirmations.
- Communication: To communicate with you about your orders, products, services, and promotional offers.
- Marketing and Advertising: To provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes using data for retargeting and personalized ad campaigns on platforms like Google, Meta (Facebook/Instagram), TikTok, and Snapchat.
- Analytics and Improvement: To analyze how users interact with our Site, improve our products and services, and understand the effectiveness of our marketing and advertising campaigns.
- Customer Support: To respond to your inquiries, provide customer service, and resolve any issues you may encounter.
- Security and Fraud Prevention: To detect and prevent fraudulent transactions and other illegal activities, and to protect the security of our Site and our users.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. These third parties include:
- Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), shipping carriers (e.g., USPS, UPS), website hosting, data analysis, email delivery, and customer service.
- Analytics Providers: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- Advertising Partners: We share information with advertising partners (e.g., Google Ads, Meta Ads, TikTok Ads, Snapchat Ads) to deliver targeted advertising and measure the effectiveness of our campaigns.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
We do not sell your personal information.
5. Cookies Policy
Our Site uses cookies to enhance your browsing experience, analyze site traffic, and for advertising purposes. By using our Site, you consent to the use of cookies.
Types of Cookies We Use:
- Strictly Necessary Cookies: Essential for the operation of our Site, enabling core functionalities like security, network management, and accessibility.
- Performance Cookies: Collect information about how you use our Site (e.g., pages visited, loading errors) to help us improve its performance. These cookies do not collect information that identifies you.
- Functionality Cookies: Allow our Site to remember choices you make (e.g., your username, language, or region) and provide enhanced, more personal features.
- Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaigns. These cookies are usually placed by advertising networks with our permission.
You can control and manage cookies in various ways. Most browsers allow you to refuse or accept cookies and to delete cookies. Please refer to your browser's help menu for more information.
6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.
If you wish to exercise any of these rights, please contact us using the contact information provided below.
California Residents (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information, including the right to know what personal information is collected, used, disclosed, or sold, and the right to request deletion of your personal information. We do not sell your personal information. To exercise your CCPA rights, please contact us at support@solarhummingbirdfeeder.com.
European Residents (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us at support@solarhummingbirdfeeder.com.
8. Children's Privacy (COPPA)
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@solarhummingbirdfeeder.com.
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